What Shipping Options Are Available?

At Nouvette, we provide a swift shipping service for all orders within the USA, priced at USD 3.4 per order. Please note that, regrettably, we do not currently deliver to US military bases. We sincerely apologize for any inconvenience this may cause.

Estimated Delivery Time:

The anticipated delivery time for orders within the USA is 5-8 days, with potential delays during peak seasons.

International Shipping:

Presently, our services are exclusive to the United States, and we do not offer international shipping.

Accepted Payment Methods:

We exclusively accept PayPal. When selecting PayPal as your payment method, you will be redirected to the PayPal payment page to confirm your purchase by entering your PayPal account details.

Security of Online Shopping:

Absolutely. We prioritize the protection of your personal information and assure you that we will neither rent, sell, nor share it with any third party. For further details, please refer to our Privacy Policy.

Order Modification:

Unfortunately, we do not accommodate order modifications after confirmation. Customers are urged to verify all details, such as size, design, and quantity, during the ordering process. Consequently, we do not accept returns or exchanges due to selection errors.

Order Cancellation:

Yes, orders can be canceled on the same day within 6 hours of placement. However, if the request is made after this window, the order may have already entered the processing and shipping phase. A 10% management, processing, and transaction fee applies to cancellations. Please send cancellation requests to [email protected].

Policy Timeframe:

Our policy remains applicable for 30 days following the completion of the delivery process. Beyond this period, the order is deemed accepted by the customer, and no reimbursements will be issued. For additional details, kindly refer to our Returns & Refunds Policy.

Undelivered Packages:

If the shipping tracking code indicates completion but you haven’t received your order, check around your residence. If the issue persists, contact the shipping company mentioned in the shipping email notification. If the problem continues, reach out to our support team at [email protected].